Modernize and Simplify Experience Management for

with Qollective.CX

Build, integrate, automate and unify digital experiences with Qollective.CX, an AI-first Total Experience Transformation platform

Why Qollective.CX?

Qollective.CX is a one stop experience management platform that enables organizations to provide best in class AI powered customer service.

Upto 0 %

Reduction in AI Solution
Development Time

0 %

Lower Contact Center
Operation Costs


Multi Language

0 %

Improvement in First Call
Resolution Rate

Built with experience from


Enterprise-Grade Implementations

0 M

Automated Conversations

How it works?

  1. Connects your Contact Center platform to a Conversational AI engine
  2. Built from a warehouse of pre-built industry specific Virtual Agents
  3. Creates actionable insights to assist agent and improve productivity
  4. Improves virtual agent performance & reduces fallback by intent optimization
  5. Integrates with end points using low code / no code workflows
Jump Start Your Total Experience Journey With

500+ Industry Specific Intents, 100+ Skills & Curated Personas

That Are Fully Customizable

PAM (Post Procedure Assistant Manager)

PAM is a best in class virtual assistant that effectively monitors a patient’s wellness and recovery post discharge.

  • Create schedules based on outpatient protocol to monitor patient wellness
  • Provide timely medication, diet, and exercise reminders
  • Healthcare Insights API enabled
View PAM

CORA (Clinical trial Outcome & Reporting Assistant)

CORA assists clinical trial participants during and after the clinical trial process. Best suited for large pharmas and hospitals.

  • Monitors clinical trial outcomes
  • Supports outbound & inbound calling features
  • OCR capabilities enabled by Doc AI 
  • Adverse reaction prebuilt & customizable flows 
  • Institutions & Patient management

IBA (Intelligent Banking Assistant)

IBA assists customers on retail or consumer banking related queries like account statements, credit cards, recommendations, loans, report or block cards. Best suited for medium – large banks

  • Banking customer FAQ, service requests  management with live agent handoff capabilities
  • Password reset, Customer account management 
  • OCR capabilities enabled by Doc AI

INAS (Intelligent Insurance Assistant)

INAS assists customers with their insurance plans and policies – from providing existing policy information to taking payment and account information.

  • Automated application workflows and knowledge bases integration 
  • Real time OCR and docusign integration
  • Customer account management, Password reset, Product recommendation.

PACE (Public & Citizen Assist)

A citizen assist that guides with information with respect to policies, donations, service requests, report issues and gauge public sentiment with feedback forms

  • User-friendly access to information across knowledge base
  • Templatized feedback forms
  • Send out communications and announcements via outbound reach outs

TAM (Telecom Assistance Manager)

An advanced virtual agents that assists with broadband, mobile plans, upgrade, service requests and drive feedbacks.

  • Seamless CRM integration
  • Assistive AI support for Live agent handoff
  • Measure CSAT scores with feedback templates

EVA (Enterprise Virtual Assistant)

An all in one virtual agent that acts as a companion to employees throughout their lifecycle from onboarding to exit.

  • Pre-built templates for Incident, Catalog management, Leave application etc
  • Measure ESAT scores with Feedback templates
  • Index multiple knowledge base articles across line of business tools


How will AI shape Customer Experience in 2022 and beyond?

Here’s Your Playbook!
Leveraging AI for Experience

Learn how organizations can modernize their experience management processes with AI, alongside relevant industry trends, TX strategies for decision makers and CXOs to stay ahead of the curve in this fast-paced attention economy.

    Become a Qollective.CX insider

    We’re excited to release Qollective.CX to a select group of users. To gain exclusive access, become a lighthouse customer today!

      Qollective.CX is crafted by the leader in Conversational AI –

      Founded in 2013, Quantiphi is an award-winning AI-first digital engineering company driven by the desire to reimagine and realize transformational opportunities at the heart of business. We are passionate about our customers and obsessed with problem-solving to make products smarter, customer experiences frictionless, processes autonomous and businesses safer.

      View the Experience Transformation capabilities at Quantiphi